Responsible Gaming

Gambling involves risk, and there is no guaranteed way to predict or control the result of a game. Every wager should be treated as entertainment spending, similar to the cost of another leisure activity. You should only gamble with money you can afford to lose after essential expenses, financial commitments and savings goals have been considered.

Gambling is not a reliable source of income. Past results do not determine future results, and a winning run does not mean that a further win is due. Trying to recover losses by placing larger or more frequent bets can increase financial pressure and may lead to further losses. Set a budget before you play and avoid changing it simply because your results have not matched your expectations.

It can also help to set a time limit before starting a session. Take regular breaks, avoid playing when you are tired or upset, and do not gamble under the influence of alcohol or other substances. Keeping gambling separate from everyday responsibilities can make it easier to notice when your habits are changing.

Practical habits for safer play

• Decide how much money and time you are prepared to spend before you begin.
• Record your deposits, wagers and withdrawals so you understand your overall position.
• Never borrow money, use essential funds or sell belongings to fund gambling.
• Do not chase losses or increase your stake to try to win back money quickly.
• Take breaks and leave the game when your planned budget or time has been reached.
• Avoid gambling as a response to stress, loneliness, boredom or financial concerns.
• Talk openly with someone you trust if you are worried about your gambling.

Problem gambling can develop gradually. Some people may not recognise the impact until they experience financial difficulty, conflict with family or friends, reduced performance at work or study, or changes in their mood. You do not need to wait for a crisis before asking for help. Early support can make it easier to regain control.

Warning signs may include

• Spending more time or money gambling than you planned.
• Thinking about gambling frequently or feeling unable to concentrate on other activities.
• Increasing your bets because smaller amounts no longer feel exciting.
• Chasing losses or returning to gamble soon after losing.
• Hiding gambling activity, deposits or losses from people close to you.
• Borrowing money, missing payments or using credit for gambling.
• Feeling restless, irritable or anxious when trying to stop.
• Neglecting work, study, family, health or other responsibilities.
• Gambling to escape difficult feelings or to change your mood.
• Trying to stop or cut back several times without success.

One warning sign does not provide a diagnosis, but several signs together may indicate that gambling is becoming difficult to manage. Consider stopping play, applying an account restriction and speaking with a qualified support service. A trusted friend, partner or family member may also help you stay accountable while you take the next step.

If you are experiencing severe distress or believe you may harm yourself or someone else, seek urgent assistance through the appropriate emergency or crisis service in your area. Gambling-related stress can feel overwhelming, but support is available and asking for help is a positive step.

Rich Royal Casino supports informed and controlled play. We may provide information about responsible gaming, account controls, breaks and self-exclusion through the website or account support process. The availability, operation and conditions of particular features may depend on applicable law, regulatory requirements, product design and your location. Please read the information presented when using a control and ask support if you do not understand how it works.

Players are responsible for providing accurate information, maintaining the security of their account and using gambling services only where permitted. You should not allow another person to use your account, and you should take extra care if someone in your household may be affected by gambling. If you believe your account has been accessed by someone else, stop using it and follow the account security process available on the website.

Responsible gaming information is general in nature and is not financial, legal or medical advice. Gambling laws and support arrangements can differ between Australian states and territories. Make sure you understand the rules that apply to you and seek independent advice where appropriate. The safest choice for anyone who cannot gamble within their limits is to stop gambling and seek support.

A simple personal checklist

• Can I afford the amount I plan to spend without affecting essentials?
• Have I decided my budget and time limit before playing?
• Would I be comfortable telling someone I trust about my gambling?
• Am I gambling for entertainment rather than to solve a money or personal problem?
• Can I stop when I reach my limit, even after a loss or a win?
• Would a break, account control or professional support be useful right now?

If you cannot answer these questions confidently, pause before gambling. Review the controls available on your account and consider speaking with a support service. Maintaining control is more important than continuing to play.